Cancellation and Change Policy
Our cleaning professionals arrange their schedules to accommodate your needs. If you wish to modify or cancel your cleaning service, please review our Cancellation & Changes Policy beforehand.
*Recurring service cancellations are free after the completion of 4 services. However, if canceled earlier, the discounted amount for each completed hour will be charged to the saved credit/debit card.
1
Up until 9:00 AM the day prior to the service.
Requests to reschedule or cancel the service are permitted without any additional charges.
2
From 09:00 to 18:00 on the day prior to the service.
Changes to the date and time are permitted at no additional cost.
However, cancellations will not qualify for a refund.
3
After 6:00 PM on the day prior to the service
Time adjustments are not permitted.
Changing the service date will incur an additional 50% fee.
Cancellations are non-refundable.